At eTravel, we understand that clients are central to our existence and we have observed that no two travellers are exactly alike. Understanding the preferences of our clients and anticipating their needs is the basis of our customer care ethos.At eTravel we pride ourselves on being totally focused on what our clients’ need. All senior staff have a minimum of 7 years’ experience in corporate travel management and they develop personal relationships with their clients to ensure client satisfaction.
Highly qualified and motivated employees are key to the success of eTravel. Regular training programmes further enhance the professional and leadership competence from trainees up to the management level.
We believe at eTravel that getting to know our clients, give us a better understanding of what their needs are and differentiates us from our competitors.
Close supplier relationships
Our suppliers are instrumental to our success. Our collaborative approach has enabled our product development team to negotiate fares exclusive to eTravel. We will guarantee your favourite seat and provide increased airline flexibility across all cabin classes.
eTravel will negotiate directly with the suppliers on your behalf based on the anticipated volumes of your company’s future business potential.
eTravel has contracts with the majority of the major airlines giving us access to over 2 Million airfares in First Class, Business and Economy. Each airfare is ticketed and priced with eTravel
Our partnership approach with the world’s leading hotel suppliers has enabled us to offer the best hotel rates from budget to luxury hotels. Our clients expect service excellence in every aspect of their travel programme. We work closely with our suppliers to ensure that your travellers experience this right across the supply chain.
In 2008 Egencia, an Expedia Inc. company, partnered with Etravel to offer a fully localised service, content, language support and global reporting capabilities with dedicated travel consultants. The result allows Etravel the opportunity of maintaining a global edge and providing our clients with the most competitive rates on the market.
As Egencia Ireland we can make global work for you. Your Global Account Manager will ensure that your management information, service level agreements, contract negotiation and duty of care are managed seamlessly across the globe.
eTravel won an Innovation award in 2014 for our flight system. Now we have designed and built our own corporate travel reservation system that is:
- Easy to use, saving time on booking flights
- Includes all fares, including low cost carriers
- Offers a complete trip solution – profiles, pre-trip approval, travel reporting, travel policy compliance and full service support
- A Secure system